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We are constantly searching for and finding new ways for technology to drive down our turnaround service times. Over the years, our staff minutes-per-service has reduced dramatically. Our ever-expanding use of XML Automation is enabling us to connect our servers directly to the servers of data repositories and vendors for highly automated transactions. For example, collecting Motor Vehicle Records used to take several days in some states, but now is nearly instantaneous in most cases. Because we cannot start a screening until we have received all of the applicant’s information, our Web site informs you of the needed information. Also, we provide an “auto source” service that allows us to contact the applicant and other sources to get the needed information.
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